Waiver: Group leader must sign waiver covering all participants.
Payment: Group leader must pay in full ahead of time for Delivery and Riding Fee based on projected times. Any helmet use, excess riding time and incidentals will be charged after the ride. Incidentals could include delays in start or end time resulting in wasted staff time, and damage to or loss of a bike or helmet.
Cancellation and Refund: Refunds will not be given for bikes that are delivered but not ridden. All changes must be made 24 hours before time of delivery to receive full or prorated refund. This includes total cancellation (full refund) or reduction in number of bikes (prorated refund). Changes or cancellation made less than 24 hours in advance are subject to a fee equal to 25% of total reservation fee. Changes or cancellations made less than 12 hours in advance are subject to a 50% fee.